“CUSTOMER SATISFACTION SURVEY RESULTS”

Our customers say they use us most because of “HOW WE ARE TO DO BUSINESS WITH”. The “10” reasons most mentioned are:

IMMEDIATE FEEDBACK--- Information right away because ownership is on site & active in day to day operations.

DELIVERY--- Our delivery statistics over the last 5 years are 99.4% on time. If you factored in early deliveries we are well over 100%.

FLEXIBILITY---We operate 24 hours a day & weekends if needed. We are told we know more ways in how to get a board delivered.

INTEGRITY---We keep our promises & commitments. We treat all our customers like we would want to be treated.

MANUFACTURER DIRECT---Deal directly with our management staff.

ENGINEERING SUPPORT---While no PCB Manufacturer can guarantee they will find every design flaw, our customers tell us we ask about & find more than any other PCB Company. We NEVER make any changes to your data without your consent.

ACCESS---We always have someone available to talk with our customers. No automatic forwarding to a voice mail.

QUALITY---The most pretty board may be anything but reliable. We test every board per IPC 356 Netlist Standards. Each board is subject to “22” inspection procedures including cross sections & thermal integrity.

PRICING---The only company who offers this value proposition “ We will give you more boards for what you are paying someone else or we will give you the same amount of boards for less”

PEOPLE---Have chosen PCB as their career. All staff is cross trained & incenticized for optimum performance.